Inside the Baccarat Hotel New York

The Challenge

The Baccarat hotel in Manhattan, known for its luxurious ambiance enhanced by 15,000 handmade crystal pieces, faced the challenge of integrating extensive technology seamlessly throughout its new construction. With each guest room featuring a complex system of 17,000 devices and unique lighting demands, the project required meticulous planning and coordination to meet the high expectations of its upscale clientele.

The Solution

Mode:Green, recognized for their expertise in hospitality technology integration, was selected to oversee the design and implementation of the Baccarat’s automation systems from start to finish. They navigated the complexities of integrating technology into a luxury hotel environment, ensuring that every aspect—from lighting and climate control to entertainment systems—was tailored to enhance guest experience and operational efficiency.

Throughout the planning and construction phases, Mode:Green provided hands-on project management, working closely with architects, designers, and contractors to align technological solutions with the hotel’s aesthetic and functional requirements. They leveraged their industry knowledge to propose and integrate innovative solutions, such as a centralized control system accessible via a single iPad, managing everything from in-pool speakers to room amenities seamlessly.

Mode:Green’s approach included pre-assembly and rigorous testing of technology components off-site to minimize on-site installation delays. Their proactive stance ensured that each room’s technology was fully operational before final approval, guaranteeing a smooth and reliable guest experience.

Post-installation, Mode:Green continues to support the Baccarat with ongoing maintenance and support, ensuring that the integrated automation systems remain optimized and reliable. This commitment to excellence reinforces the Baccarat’s reputation for luxury and sets a high standard for guest satisfaction in the hospitality industry.